Fuck My Ford!!
Harper Ford said it was a brand-new car. They said it in writing.
Harper Ford lied.
✓ defects
✓ fraud
✓ Irreparable
Harper Ford
Harper Ford sold me a car they had already abused — burnouts, doughnuts, stunts, and all. Instead of owning up to it, Ford Motor Company turned around and implied the damage was my fault. They broke it, they sold it, and then they tried to blame me..
01
Harper Ford’s Fraud
Sold an abused car as new.
02
Harper Ford’s Multiple unsuccessful repairs
Inability to Repair
03
Ford’s Lemon law issues
Refusal to Honor the Lemon Law So Far
Who needs a test drive? Harper Ford already drove it like they stole it!
That ‘new car’ smell? At Harper Ford, it’s scorched rubber and clutch dust.
Why should they care?
If Harper Ford can slap a warranty on it and collect a commission, why would they care if your ‘new’ car was thrashed first?
Buy new, feel used. Courtesy of Harper Ford.
Burnouts, doughnuts, and abuse — baked into the price of every Harper Ford sale..
Why Burnouts Are Particularly Bad for a New Car:
New cars have components that need time to properly “break in” and seat themselves. A burnout is an extreme form of abuse that prevents this critical process and can negatively impact long-term performance and durability.
Harper Ford SUCKS!
Mustang GT Premium Owner
Disgruntled customer
Ford Experience Package.
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in crafting effective and aesthetic design
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The Burnout Special
Sold as “new,” but already smoked — tires roasted, rotors scored, and sensors all but fried before you even got the keys..
$2,000
Includes:
✓
Tire smoke
✓
Worn tires
✓
Scored rotors
✓
Prematurely worn sensors
Krispey Kreme Deluxe
Because nothing says “new car” like employees spinning it in circles and leaving you with the bill.
$2,900
Includes:
✓
Reckless stunts
✓
Cosmetic damage
✓
Denial of responsibility
✓
Suspension wear from hard cornering
The Warranty Void
Promises mean nothing when denial is cheaper. Buy a car, pay extra for a warranty, gain a headache.
$5,900
Includes:
✓
Denial of legitimate repair claims
✓
Blaming the customer for pre-existing abuse
✓
Endless trips to the service department
✓
Refusal to honor lemon law protections
The Lemon Law Dodge
They break it, they sell it, and when the law says buy it back — they shrug.
$7,900
Includes:
✓
Ignoring California Lemon Law obligations
✓
Refusing buybacks on defective cars
✓
Endless excuses and finger-pointing
✓
Gaslighting customers into footing the bill
What Harper Ford’s customers say:
★
The fuel injectors have repeatedly gone out, and the service department at Harper Ford has been unhelpful in resolving the issue. Despite bringing the truck in for service over TEN times, they refuse to take responsibility and provide any assistance. This issue not only caused inconvenience but also put my family’s safety at risk, especially when my pregnant wife was driving the truck and it broke down on the highway.
NOT recommended.
January 27, 2023
By Devin N from Eureka, CA
Worst Ford in the U.S.
We have been dealing with them for over a year now and they are never able to fix our problems the first time around. Last year we had to go in 3 to 4 times because they kept on saying “we fixed the issue” and within 15 minutes had to turn around because the same issue was still occurring. It’s crazy how this facility is even Ford certified. DO NOT GO HERE. There is no point in buying Ford when these losers are the only ones who claim they can work on your car when they can’t.
April 29, 2021
By Kaylee H from Eureka, CA
Total radio silence.
8 weeks ago I dropped my 2023 F150 Lightning off at Harper’s to have a moonroof leak fixed. The experience has been terrible. Service staff has not returned calls and refused to update me on the status of the repairs.
Inaccurate parts information.
The problem was that I was trying to get the alternator on my Ford replaced but Marco was more worried about selling me a $780 alternator instead of providing good customer service. I kept asking for the correct information to make my own research and find the correct alternator at a nearby auto store. He gave me the wrong part information which led to me buying the wrong alternator. That part obviously didn’t fit I was told by Marco that I would be charged twice for labor
Harper Ford Joyrides!
Unless you want them to joy ride around in your vehicle I suggest not taking any vehicle here for repairs. This is why we chose to drive 5 hours to another Ford dealer to purchase..
The Harper Shuffle.
I will never buy a ford again. Harper’s is half the reason why. They will do everything and anything to charge YOU for Ford’s inability to sell a dependable car. There is no customer support here. It’s a joke.
“TERRIBLE,” says Philip
TERRIBLE dealership. Totally and completely unprofessional in every way.
If you’ve had a negative experience with Harper Ford or Ford Motor Company, feel free to drop us a line!
Let’s face it, we all get screwed from time-to-time, but that doesn’t mean we have to just bend over and take it. This page was designed to provide people like you an opportunity to share your story on a world-wide platform. Maybe, just maybe, someone at Ford takes notice and reaches out to help you solve the issue, to your satisfaction.